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The Knollwood Fire Department is staffed with fire and EMS personnel at the following times:
- Monday through Thursday 8 a.m. to 4 p.m.
- Friday 8 a.m. to 7 a.m.
- Saturday 5 p.m. to 7 a.m.
Members are on call during off-shift hours and are required to donate four night shifts per month at the station or in district.